You cannot serve papers for a case that you are involved in. While some states allow legal adults that are not party to the case to serve, most states require licensing or registration to be a professional process server.

Process Serving is a dangerous and difficult job. Many subjects will react with significant anger when presented with the news, or go above and beyond to avoid service. Our team of Private Investigators are trained to handle these situations, with years of experience to help them navigate troubles that arise.

We have been in business for over a decade, and have a success rate of more than 90% when it comes to process service. However, we cannot offer any guarantee that your documents will be served.

We will always contact you if there is a problem serving your papers. We have an arsenal of solutions ready to tackle the most common obstacles. Katella believes in diligence and duty, meaning we give every case our best effort.

Like any service provider, we offer levels of priority. Standard assignments are attempted within 72 hours, while rush assignments are attempted within 24 hours.

Our process server will typically make up to 3 attempts at one given address, less attempts on remote locations. Katella’s goal is always to successfully serve your documents and provide you with Proof of Service. Our team of investigators are highly creative in developing solutions to successfully serve even the most difficult subjects within a reasonable amount of attempts.